Privacy Policy

Last updated: 29 October 2026

At Himalayan Pet Clinic, we respect your privacy and take care when handling the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://himalayanpetandvetcare.com/ or contact us through our website.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect information that you provide directly when using our website, including:

• Phone number, and email address.

• Details you share when requesting a veterinary appointment or making an enquiry.

• Information about your pet that is relevant to the services you request.

• Other details you choose to provide through our forms or communications.

We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visit. Cookies and similar technologies may be used to understand how visitors use our website.

2. How We Use Your Information

We use the information we collect to manage our day-to-day services and respond to your needs. This may include:

• Responding to enquiries and appointment requests.

• Contacting you about appointments and veterinary services.

• Understanding your pet's needs when you request veterinary care.

• Improving our website and the information we provide.

• Monitoring website performance and preventing misuse.

• Complying with applicable legal requirements.

We aim to collect and use only the information reasonably necessary for these purposes.

3. How We Share Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers who help us operate our website, manage appointments, send communications, or maintain our technical systems. These providers may process information on our behalf as needed to perform their services.

We may also disclose information where required by law or where disclosure is reasonably necessary to protect our rights, address fraud, or respond to a valid legal request.

4. Cookies and Similar Technologies

Our website may use cookies to support website functionality and understand visitor activity. These technologies can help us identify which pages are useful to visitors and where improvements may be needed.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

If third-party analytics or other tracking tools are used, their handling of information will also be governed by their respective policies.

5. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Although we make efforts to safeguard your information, no website or method of electronic transmission can be guaranteed to be completely secure.

6. How Long We Retain Information

We retain personal information for as long as reasonably necessary to respond to enquiries, manage appointments, provide services, maintain relevant records, and meet legal obligations.

The retention period depends on the type of information and the purpose for which it was collected.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to your personal information, ask us to correct inaccurate details, request deletion, or raise concerns about how your information is used.

You can contact us if you wish to make a privacy-related request. We will review your request and respond in accordance with applicable law.

8. Links to Other Websites

Our website may contain links to external websites or services. These websites are operated independently and may follow different privacy practices.

We are not responsible for the privacy policies or content of third-party websites. We recommend reviewing their policies before sharing your information with them.

9. Children's Privacy

Our website is intended to provide information about veterinary care and related services. We do not knowingly collect children's personal information for purposes unrelated to our services. If you believe that a child has provided personal information inappropriately, please contact us so we can review the matter.

10. Changes to This Policy

We may update this Privacy Policy when our website, services, or privacy practices change, or when required by applicable law.

Any changes will be published on this page, along with the revised update date. We encourage visitors to check this page periodically.

Google Account and Google Business Profile Data

HPCPost is a scheduling tool developed to help manage and publish posts to Google Business Profile. When a user connects their Google Account to HPCPost, the application requests permission to access the Google data required to provide its scheduling and publishing features.

Information We Access

Depending on the permissions granted by the user, HPCPost may access:

• Google Account information needed to identify the connected account and complete authorization.

• Google Business Profile account and location information needed to identify the business profile where posts will be published.

• Information related to creating and publishing posts, such as post text, images, scheduling details, and publication status.

• OAuth access tokens and refresh tokens required to maintain authorized access to Google services.

HPCPost accesses only the information needed for the features the user chooses to use and the permissions granted through Google's authorization process.

How We Use Google Data

We use Google data solely to operate and improve HPCPost's user-facing functionality, including connecting a Google Account, identifying eligible business profiles, scheduling posts, publishing authorized content, and checking publication results.

We do not sell Google user data or use it for targeted advertising. We do not use Google user data to build advertising profiles or train generalized artificial intelligence or machine-learning models.

Data Storage and Security

HPCPost stores application data needed to operate the scheduling service. OAuth tokens and other sensitive information are handled as confidential data and are protected using appropriate access controls and security measures.

Only authorized systems and personnel may access this information when necessary to operate, maintain, or troubleshoot the service.

Sharing of Google Data

We do not sell, rent, or disclose Google user data to third parties for advertising or unrelated purposes.

Google data may be processed by infrastructure and hosting providers only as necessary to operate HPCPost, maintain its security, and provide its functionality. We do not otherwise transfer Google user data except as permitted by applicable law and Google's API Services User Data Policy.

Data Retention and Deletion

We retain Google-related information only for as long as necessary to provide the requested functionality, maintain the scheduling service, and meet applicable legal obligations.

Users may disconnect their Google Account to stop further authorized access. Where applicable, users may contact us to request deletion of stored Google-related information. We will review such requests and delete the relevant information when it is no longer required, subject to applicable legal obligations.

When authorization is revoked or a user disconnects their account, HPCPost will stop using the authorization for future access to Google services and will handle associated tokens and stored data in accordance with its data-retention practices.

Google's User Data Policy

HPCPost's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

For privacy-related questions or data deletion requests, contact pathaks.hit@gmail.com.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Himalayan Pet Clinic / Himalayan Pet & Vet Care

Address: No. 381/1, 17th C Main, 15th Cross, 4th Sector, HSR Layout, Bengaluru, Karnataka, India

Phone: +91 78999 10253

Website: https://himalayanpetandvetcare.com/

Email: contactus@himalayanpetandvetcare.com